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The pet industry has been painted as ruthless, cruel, and insensitive towards animals. There have also been claims made that we buy from “puppy mills” — or substandard breeders. These allegations are false. Petland does not do business with puppy mills.
In contrast to some portrayals of our industry and our store, we share in the concern of communities and have a common objective to put puppy mills out of business. That’s why we’re working continually to push for the highest standards of care at our breeder facilities and in our own facilities.
We’ve seen the pictures and heard the news reports, and as compassionate animal lovers, we are sickened and saddened. We agree there is a problem with substandard breeders here in the country.
However, pet stores are not part of the problem. Instead, pet stores are required to sell animals from USDA-licensed facilities and meet all government and industry standards. A recent USDA investigation revealed that 81% of large breeders selling puppies on the internet were not licensed and regulated by the USDA.
But instead of pointing fingers or assigning blame, we’re working towards a solution. That’s why we formed a coalition to improve animal welfare and work in a collaborative effort with a cross section of the pet industry, including animal welfare organizations as well as the veterinarian and academic community. We understand our responsibility as animal welfare and pet industry leaders to ensure the dogs in our country are treated humanely. It’s part of our goal to put these bad actors out of business.
Our stores work directly with breeders to make sure puppies and their parents are cared for. Once a puppy is accepted at Petland, extensive care requirements are in place to ensure they stay healthy.
Here are just a few of the rigorous care requirements & protocols we maintain for our puppies:
At Petland, we’re dedicated to the wellbeing of the pets in the entire community. And with our Pets for a Lifetime! program, Petland attempts to ensure the pets it places into homes never burden an animal shelter. Petland’s program helps Petland customers find new homes for their pets if, for any reason, the owner can no longer fulfill the lifetime care responsibility.
Petland stores partner with national and local charities as well as as community organizations. Our programs include:
Watch this video to learn more about Petland’s commitment to animal welfare and everything we do to make sure our customers are matched with happy and healthy pets: