Our Commitment to Transparency & Responsible Pet Care
A confident choice starts with clear information. Explore where our puppies come from, how they are cared for, and the guidance available as you prepare for life together.
Bring home a companion with your questions answered
Choosing a puppy is a lasting commitment. At Petland Mall of Georgia, our Pet Counselors receive periodic training to help families understand breed traits, nutrition, and everyday care. Education is central to helping you consider a companion that fits your life.
Our team offers guidance through the transition home, with resources such as AKC Reunite and the GoodDog! Helpline described on our company page.
Get to know our company and team
Read why families choose Petland Mall of Georgia
For national background, explore Why Choose Petland.
A closer look at our breeder relationships
Our sourcing approach considers licensing requirements, compliance history, animal welfare, and veterinary care. We work with carefully selected licensed breeders, and our owner and managers travel to visit breeder facilities.
- Applicable licensing and regulatory standards
- Attention to humane care and veterinary guidelines
- Firsthand visits to learn about breeder practices
Many breeder partners participate in recognized care and breed certification programs. Ask our team about the background and available documentation for the individual puppy you are considering.
Explore our breeder standards and kennel tours. Petland’s national Our Breeders page offers additional context.
Veterinary attention, daily care, and information you can review
Veterinary oversight
Consulting veterinarians examine new arrivals, provide preventive care, and oversee in-store healthcare protocols. A free follow-up veterinary visit is available for puppies with their new families.
Explore veterinary careRecords before purchase
A veterinarian examines every puppy before it goes home. Prospective families can review the puppy’s health records before purchase and ask questions about the information provided.
Read about health recordsDaily monitoring
Animal Care Technicians monitor each puppy’s weight, temperature, and feeding habits daily, reporting inconsistencies to the store veterinarian. Our care protocols also include vaccination and deworming.
Review health and wellness policiesLearn about our local care commitments and visit the national Petland Cares resource.
Support that helps you settle in together
Our puppies are microchipped before purchase, with registration to their new owners when they go home. Pet Counselors also help families learn about the care a puppy needs beyond the first day.
- Microchip identification and registration
- Guidance on nutrition and daily routines
- Education on behavioral, environmental, maintenance, and nutritional needs
Explore our store FAQs and family support resources. For a broader perspective, read Where Families Find Their Pets.
Clear next steps for care questions and claims
Our Petland Cares page lists limited puppy warranties. Ask our team for the current written terms, coverage, exclusions, and requirements before making a decision. For health and happiness related claims, our support page provides the appropriate contact information.
Make preparation part of the welcome
Understanding Puppy Body Language
Explore what your puppy may be communicating through their behavior.
PreparationThe Ultimate New Puppy Checklist
Use our checklist resource as you get ready for your new companion.
Health educationRegistration and Health Screening
Learn how pedigree documentation and health testing serve different purposes.
Responsible choicesBuying a Puppy: Petland Standards
Read about sourcing, care expectations, and preparing for a lasting commitment.
PlanningLearn About Puppy Financing
Explore our financing resource as part of planning for puppy ownership.
Good questions deserve clear answers
Where do Petland Mall of Georgia puppies come from?
Our puppies come from carefully selected licensed breeders. Selection considers compliance history, animal welfare, and veterinary care. Our owner and managers visit breeder facilities. Read our breeder page for details.
Are puppies checked by a veterinarian?
Yes. Puppies receive veterinary checks before arriving and while in our care. Consulting veterinarians oversee healthcare protocols and preventive care. Visit our veterinary care page.
Can I see a puppy’s health records before purchasing?
Yes. Families can review a puppy’s health records before purchase. Ask our team to explain the records for the puppy you are considering. See our care standards.
Will my puppy be microchipped?
Yes. Puppies are microchipped before purchase, and the microchip is registered to the new owner when the puppy goes home. Read our store FAQs and ask about registration details.
Does registration mean a puppy has been health tested?
No. Registration documents lineage; health testing evaluates specific health concerns. Our health screening resource explains the difference.
What warranty information should I review?
Our Petland Cares page lists limited puppy warranties. Request the current written agreement and review its coverage, exclusions, and requirements with our team before purchase.
Where do I go with a health or happiness related claim?
Our support team page provides contact information for these claims.
Where can I find help preparing for my puppy?
Start with the new puppy checklist, explore the resources above, and speak with our Pet Counselors about your puppy’s needs. Our company page describes our education and support approach.
Get to know Petland Mall of Georgia
Take time to explore our standards, review the available information, and talk with our team about welcoming a puppy into your family.
Find Petland Mall of Georgia on Google Maps
